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River City

Call (904) 414-4500
Call
Text (904) 414-4500
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Southside

Call (904) 414-4500
Call
Text (904) 414-4500
Text

Palatka

Call (386) 328-8351
Call
Text (386) 328-8351
Text
  • Our Practice
    • Who We Are
    • What Makes Us Different
    • Meet Our Doctors
  • Braces
    • Types Of Braces
    • Braces For Kids
    • Braces For Teens
    • Braces For Adults
    • Braces FAQ
  • Invisalign
    • About Invisalign
    • Invisalign For Kids
    • Invisalign For Teens
    • Invisalign For Adults
    • Invisalign FAQ
  • Resources
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    • Zoom Teeth Whitening
    • Patient Forms
    • Financial Info
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    • Southside
    • River City
    • Palatka
  • River City
  • Southside
  • Palatka
  • call / text
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Orthodontic Patient Reviews In Jacksonville, FL

Home » Our Practice » Patient Reviews

Check out what our patients are saying about their 5-star experience with us!

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Marbelis D.
Estoy encantada y agradecida todos son muy amables y la súper recomiendo
Nikki
My first time visiting ! I had my consultation, the entire staff here are great. Can't wait to get my braces. Thank you guys 😊
Response from the owner:Thank you for your review and trusting Vivid to take care of your orthodontic needs. We can't wait to create your Vivid Smile!
Dani L.
I’m so excited to get started with Invisalign at Vivid! Everyone was so kind and welcoming. Amy was so sweet and patient because I had a lot of questions. I highly recommend coming here.
Response from the owner:Thank you for the great review! We are so happy that you are a part of the Vivid family!
Katie C.
The staff were incredibly kind. Quick easy and straight to the point , which I appreciate! Can’t wait to see my smile once I’m complete with my treatment!
Ismara T.
Fue nuestra primera visita y quedamos encantados, excelente atención y muy profesionales
chrissy F.
I cannot say enough wonderful things about this orthodontist office! From the moment I walked in, the staff was welcoming, professional, and truly caring. The office was clean, organized, and runs on time, which I really appreciate. My orthodontist takes his time to explain every step and he also makes sure I feel comfortable throughout the process. I’m so glad I chose this office for my treatment. Highly recommend to anyone looking for excellent care and a beautiful smile!
Response from the owner:We really appreciate your wonderful review! We are so glad you are part of the Vivid family!
Leah R.
I've always been self conscious of my smile because of my teeth. Which is why I reached out to Vivid orthodontics. I feel so much better knowing they can be fixed and the staff here is really sweet and makes you feel really comfortable.
Response from the owner:Thank you for the review! We are so glad that we can help you on your smile journey!
Jimmy N.
Very good experience for a difficult situation.

My son was comfortable as well as myself with our treatment plan. Dr. Smith was very patient and the staff extremely accommodating
Response from the owner:Thank you for the review! We are grateful that we were able to take care of you and you son's needs!
Linda E.
If you are looking for a friendly, family, very reasonably priced orthodontist this is the place to go. I can’t say one ill thing about them. From the receptionist to the techs and finally the orthodontist, they were all wonderful. I am glad I chose them.
Response from the owner:Thank you for the great review!! We are so excited to be a part of your journey to a beautiful smile!
Javontay H.
I don’t think a lot of people realize how important a smile is, but your smile is so precious; so important! Before I started working on my smile at Vivid Orthodontics, I never smiled. I hardly took any pictures and when I did people always thought I was angry because I didn’t show my smile. Since coming here, my smile became the best part of me! You gave me that back; the ability to shine bright and love myself in a way I never knew I could. In every picture that I take now, I never pass up a chance to crack a smile. Everyone here is always so kind, and social; almost like a safe space. Thank you for all that you do and all of the lives you’re changing one smile at a time!
Response from the owner:Thank you for the amazing review! It's because of patients like you that we love to come to work every day!! We are so glad you let us be a part of your journey!

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We want to not only meet your expectations but exceed them! Let us help get you started on the journey to a more vivid smile by requesting your free consultation today!

 
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  • Patient reviews

Our 5-Star Experience

mother with child
I don’t think a lot of people realize how important a smile is, but your smile is so precious; so important! Before I started working on my smile at Vivid Orthodontics, I never smiled. I hardly took any pictures and when I did people always thought I was angry because I didn’t show my smile. Since coming here, my smile became the best part of me! You gave me that back; the ability to shine bright and love myself in a way I never knew I could. In every picture that I take now, I never pass up a chance to crack a smile. Everyone here is always so kind, and social; almost like a safe space. Thank you for all that you do and all of the lives you’re changing one smile at a time!
- Javontay Hester
I can say I am pleased with my smile. Did I forget to mention he perfected my entire family’s smile, giving my teenage daughters that extra boost of confidence when they smile or speak. Communication is key and his staff are all friendly and communicates promptly and professionally. The office atmosphere is immaculate from the front to the back. I would recommend Vivid Orthodontic office over and over again for sure! Thanks Dr. Matt!!
- Kerrin G
I LOVE Vivid Orthodontics!! The team here is truly incredible and cannot recommend them enough. Not only has Dr. Matt helped me achieve my perfect smile, he’s now helping my son reach his!! Whenever I come the staff is always so welcoming, ESPECIALLY Skylar at the front desk. She is exceptionally spot on and always chats with my son to calm him down before he sees the doc. He gets so nervous before he goes back there and I’m so grateful that they have someone on staff who’s always so kind and caring. Thank you Vivid Orthodontics!!
- Alea Farah
I LOVE Dr. Matt! He is so friendly, knowledgeable, and his team is amazing! Many have been with him since he was practicing dentistry and have seen his dream first hand with transitioning to orthodontics. I get so many compliments on my braces (1st time and I’m 29). I had the choice between the standard metal, ceramic or Iconix (white gold). I chose Iconix due to their elegance and have received such positive feedback! If you are in need of braces - look no further!
- Teal Redlitz
I had an amazing experience at Vivid! From start to finish, the entire team was exceptional. The front desk staff was always friendly and efficient, making scheduling and check-ins a seamless process. Dr. Matt is a true expert in his field. He provided a thorough consultation and crafted a treatment plan that perfectly suited my needs. Throughout my treatment, him and the assistants were attentive, knowledgeable, and genuinely cared about my progress and comfort. The office environment is bright, modern, and impeccably clean. The advanced technology they use ensured that my appointments were quick and effective. I never had to wait long, and the entire process was incredibly smooth
- Jackie Ross
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Come Visit Us

Locations

River City

  • 15492 Max Leggett Pkwy, Suite 2
    Jacksonville, FL 32218

Southside

  • 9722 Touchton Rd. Suite 101
    Jacksonville, FL 32246

Palatka

  • 3520 Saint Johns Ave.
    Palatka, FL 32177

Phone

  • (904) 414-4500
Contact Hours
Monday8:00am – 4:00pm
Tuesday8:00am – 4:00pm
Thursday8:00am – 4:00pm
Friday8:00am – 4:00pm
  
Southside

River City 

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River City

Call (904) 414-4500
Call
Text (904) 414-4500
Text

Southside

Call (904) 414-4500
Call
Text (904) 414-4500
Text

Palatka

Call (386) 328-8351
Call
Text (386) 328-8351
Text
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